Shipping policy

We will be using UPS for all tracked mail.
If UPS is not offered in your area, we will contact you on the update of your order.

Can I pick up my order in store?

Yes you can! You can avoid shipping costs by picking up your order in-store for free!

Simply select the "Pick up" Delivery Method option during checkout.

You will receive a confirmation email letting you know when your order is ready for pick up.

Please have your confirmation email or order ID ready. Pickup is only available during open store hours.

If you experience issues please call us at 416-901-9825 and we will assist you.

Where do you ship?

Currently, we are only shipping within Canada.

How do you ship?

We ship via Canada Post, Fedex, UPS and Canpar within Canada.

All products are shipped from our store in downtown Toronto. We thoroughly inspect all products prior to shipment, to ensure that there are no damages or defects. We take special care to package your order safely so that they may arrive in perfect condition. If, however, the contents of your package arrive damaged or broken please email us immediately at hellojuxtapose@gmail.com

When can I expect my order?

Your order will be processed and ready to ship within 1-2 business days. Once your order has been shipped you will be notified via email and provided with a tracking number, with the exception of orders that contain ONLY greeting cards and/or stickers. Please be aware that greeting card/sticker only orders are shipped as untracked lettermail and may take longer than expected.

We do not guarantee the accuracy of arrival dates or tracking of your order once shipped, especially during busy holiday season. We ask that you allow extra time for delivery.

How much does shipping cost?

All prices stated on this website are in Canadian Dollars. We offer Free Shipping by Canada Post on orders with greeting cards and/or stickers only.